All products in the Danger Cove webstore are developed and produced by the Dutch company “Danger Cove”. Danger Cove is listed under business identifier 57609403 in the Dutch Chamber of Commerce (KVK) in Utrecht. Danger Cove respects your privacy and will not use your information outside of the shopping process or use of our apps. Danger Cove reserves the right to alter or amend this policy without prior notification.

Sales

Digital products can be purchased through FastSpring, Paddle and the Apple App Stores.

FastSpring

Sales of our license key activated digital products are processed by FastSpring, a US based online shopping platform which we feel handles your personal information with the care we demand. They provide the following services for Danger Cove products:

  • FastSpring hosts the shopping cart of our license key activated products.
  • FastSpring handles all purchase related emails.
  • FastSpring handles all information required to facilitate the sale including:
  • Creditcard details.
  • Personal contact information.
  • Shipping address.

Please refer to the FastSpring privacy statement for more information: http://www.fastspring.com/privacy.php.

Paddle

Sales of our license key activated digital products are processed by Paddle, a UK based online shopping platform which we feel handles your personal information with the care we demand. They provide the following services for Danger Cove products:

  • Paddle hosts the shopping cart of our license key activated products.
  • Paddle handles all purchase related emails.
  • Paddle handles all information required to facilitate the sale including:
  • Creditcard details.
  • Personal contact information.
  • Shipping address.

Please refer to the Paddle privacy statement for more information: https://paddle.com/privacy/.

App Store

Sales through the Mac App Store, or iOS App Store are processed by Apple. They provide the following services for Danger Cove products:

  • Apple hosts the shopping cart of our license key activated products.
  • Apple handles all purchase related emails.
  • Apple handles all information required to facilitate the sale including:
  • Creditcard details.
  • Personal contact information.
  • Shipping address.

Please refer to the Apple App Store privacy statement for more information: https://www.apple.com/legal/privacy/en-ww/.

DevMate

We sometimes release apps outside of the various App Stores through DevMate. They provide the following services for Danger Cove products:

  • DevMate hosts apps that can be downloaded outside of the App Store.
  • DevMate gives us anonymous insight in how often apps are downloaded.
  • DevMate gives us anonymous insight in whether apps are launched more than once.
  • DevMate allows us to gather voluntary feedback provided through our apps.

When providing feedback, DevMate collects the following information:

  • Your name.
  • Your email address.
  • Your feedback.
  • You can optionally provide an anonymous system profile.

Please refer to the DevMate privacy statement for more information: https://devmate.com/policy/.

Support

Support requests are processed by FreshDesk, a US based customer support platform which we think, like FastSpring, meets our standards of handling your personal information. They provide the following services for Danger Cove products:

  • FreshDesk handles all support related emails.
  • FreshDesk stores the following information to facilitate the support request:
  • Personal contact information.
  • The contents of the support request.

Please refer to the FreshWorks privacy statement for more information: https://www.freshworks.com/privacy/.

Crash Reporting

Crash reports are gathered by HockeyApp on opt-in basis only. HockeyApp is a Microsoft owned, US based platform that stores crash reports that you can choose to submit through our apps. They provide the following services for Danger Cove products:

  • Storage of crash reports.
  • HockeyApp stores the following information to facilitate the crash reporting:
  • The contents of the crash report.
  • Personal contact information.

Please refer to the HockeyApp privacy statement for more information: https://www.hockeyapp.net/privacy.

What we collect

We may collect the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.

If you’ve signed up for one of our newsletters:

  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We don’t.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact

You can reach out at any time to:

  • Request access to the information Danger Cove has about you.
  • Correct any information Danger Cove has about you.
  • Delete information Danger Cove has about you.

If you have any other questions, feel free to send an email to support@dangercove.com.

Last updated: 28 February 2019